Receptionist at Hilton Hotel Watford – A Lesson for Other Hotels
June 2011 Stayed at the Hilton in Watford on Friday night. It’s a fairly regular stay and I’m always pretty impressed by the reception team. Today, though, the girl was on fire! Firstly, she gave us a very warm welcome. Then she upgraded us to a King suite, the best category in the house! Blimey, [...]
Hotel Receptionists What Makes The Difference
May 2011 This headline is the search phrase, verbatim, has just been used by someone in one of the search engines and who found the Alberghi Marketing website…I’ve just tried it in Google and the link is no. 6 on the first page. I hope he/she found something here that was of some use but, [...]
“I prefer smaller hotels…”
May 2011 I have just read an interesting item in the FT ‘How to Spend It’ magazine. Leonardo Frescobaldi, president of the multi-award-winning , 700 year-old Tuscan wine producer Marchesi de’ Frescobaldi is ‘the aesthete’ of the week. His ‘recent find’ is The Egerton House Hotel in London. He goes on to say “I prefer [...]
How to Improve Hotel Sales
Someone used the search phrase, “How to Improve Hotel Sales” in a search engine and found the Alberghi Marketing website. I wonder who this was. Perhaps a hotel owner desperate to increase revenue or perhaps a marketing or sales manager of a group looking for inspiration. Whoever it was, I wonder if they know how [...]
von Essen hotels in Administration – A Lesson or A Portent?
I was very sorry to read of the demise of von Essen hotels as I was the company’s Director Internet Marketing until 2007. Those were halcyon days when the websites were the power behind the substantial revenue. However, it was before the economic crash when many were spending money like there was no tomorrow. von [...]
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